Privacy Policy
Last updated: September 2024
This Privacy Policy ("Policy") outlines how Jakuna Travel LLC (referred to herein as "Jakuna," "we," "us," or "our") collects, uses, processes, discloses, and retains your personal information when you engage with our services. By accessing or utilizing any of our services, you acknowledge and agree to the terms of this Policy as well as the Terms and Conditions ("T&C’s").
Information We Collect
We may collect personal information that you voluntarily provide to us, including, but not limited to, your first and last name, phone number, email address, and travel preferences, when you submit an inquiry through our contact form, email, or any other communication method. Additionally, we may automatically collect information such as your IP address, browser type, and operating system through the use of cookies or other tracking technologies.
Purpose of Data Collection
The personal information we collect is used to contact you and provide information about our services; Offer customer support; Personalize your experience with our services; Send marketing communications with your consent.
If you choose not to provide certain information, we may be unable to fulfill your requests or offer the full scope of our services.
Collection of Additional Information for Confirmed Trips
Upon confirmation of a trip, Jakuna may collect additional personal information, including but not limited to passport details, date of birth, flight tickets, travel insurance, dietary preferences, medical restrictions, allergies, and any other details necessary for the personalization and facilitation of your travel arrangements. This information may be shared with third-party vendors, business partners, or service providers for the sole purpose of executing the trip.
Data Security and Retention
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, use, disclosure, or destruction. Access to your personal information is limited to employees, business partners, and service providers who require such information to perform their duties in connection with our services. We will retain your personal information for as long as necessary to fulfill your travel requests or maintain a confirmed trip with us.
Your Rights
As a user of our website and services, you have the right to:
Disable cookies at any time;
Opt-out of marketing communications by clicking the "unsubscribe" link in the email;
Request the deletion of some or all of the personal data we have collected;
Inquire about and request access to the personal data we hold about you; and
Request corrections or updates to any inaccurate or incomplete personal data.
Changes to the Privacy Policy
Jakuna may update this Policy periodically to reflect improvements or changes to our services. In the event of material changes to the Policy, we will notify you by posting a notice on our website.
Contac Information
For any inquiries, concerns, or requests related to this Privacy Policy, please contact us at info@jakunatravel.com